
Miranda Nunnery
2026 ArkLaTex Chapter Co-Chair
My journey with AEP began in February 2018 as a contractor in the Customer Contact Center, where I quickly learned that helping people is at the heart of what I love to do. I was hired full time later that year and served customers while also contributing to our workplace culture as a member of the Fun Squad, helping bring connection and fun to our teams. In April 2922, I moved into Quality and Training, where I facilitated courses, built computer-based training, and developed programs to support new agents. One of my proudest moments was creating a conversational Power Virtual Agents tool to help agents confidently navigate processes while assisting customers. In 2025, I joined AEP-SWEPCO as a Customer Service Account Representative, expanding my knowledge of transmission, construction, and distribution while continuing to deepen my passion for customer care. Every step of my journey has reinforced my belief that our work makes a difference because people matter.
I joined WiNUP in 2024 after attending my first meeting through AEP's Women at Work organization and instantly knew I had found my community. In 2025, I served on international committees including Marketing, Website & Social Media, and STEM, and I'm honored to continue in 2026 as Chair of the STEM Committee. I'm also proud to serve as a 2026 Co-Chair for AEP's Women at Work organization, where my leadership journey began.
Volunteerism brings me so much joy, and I'll volunteer any chance I get, especially when I'm out in the community as SWEPCO Louie the Lightning Bug. Outside of work, I enjoy the gym, cooking, traveling, building relationships, and pursuing my bachelor's degree in digital marketing. A lifelong dream of mine is to travel to Italy and spend time with a real Italian Nonna.
At the end of the day, I strive to lead with love, serve with joy, and help others grow.